Privacy Policy

While we at promote building community, we understand the paramount importance of your privacy and security. We do not rent or sell your personal information to third parties. Information on is strictly for you and your neighbors’ benefit. The effective date of this policy is 11/14/2013.

We collect information that you voluntarily provide and share with us as well as technical information such as IP addresses, browser information and cookies to ensure optimal user experiences and safety.

The information that you provide us in registering to—valid email address, location, password and authentication information—remains private.

Information that you choose to publish on such as posts, photos, videos, etc. is no longer strictly private, just like any other place online.

Technical information that our systems gather are used for site operation, optimization, analytics, content promotion and user experience enhancement. This information essentially means we are aware of your site useage and may gather and record information relating to such usage, including location, IP address, device and connection information, web-long information, browser information and all communications recorded by users via We use this information to enhance user experience, personalize your browsing experience and monitor the site for fraud and inappropriate content and/or behavior. We may also use this information to contact you with notices related to your activity and interests—promotions, updates, outreaches, etc. but will not share this information with third parties.

Once you register at, your username and additional information regarding site activity is made public and visible to all site users. This includes photos, posts, videos, ratings and any additional information you may choose to include on your profile. reserves the right to change this policy at any time, so please re-visit this page if and when we update it.

Changes to this privacy policy are effective as of the stated “Last Update” time and your continued use of the site on or after this time constitutes your acceptance of and agreement to those changes.

Return Policy

While Tenant King does not offer any products for sale or charge for using the service, we charge a minimum $0.01 should you choose to verify your address with a credit card. Should you not be satisfied with your experience, you have 30 days to receive a full refund of the $0.01. To get a refund, please e-mail us your Tenant King user e-mail and phone number to and we will gladly refund you.

Member Agreement

Welcome to! This agreement describes your rights and responsibilities as a member of and what you can expect on our part.

Eligibility and Address Verification

Each person may only have one account at and may not share account password with anyone. Tenant King members are identified by their real name, not pseudonyms or screen names. No individual under the age of thirteen (13) years old may use Tenant King and its services or provide any information to us.

Tenant King provides a convenient means for neighbors to communicate amongst themselves. You may only obtain a Tenant King account for the building in which you live, and we require all members to verify residency. Providing false registration information violates your member agreement and is susceptible to legal action. Although we make the utmost effort to verify our members’ residency, please do not assume our process of verification is perfect.


Members of retain all ownership of the text, photos, video and other content they post on (i.e. your ‘content’). You may not publish any content that: you do not have the right to publish; content that is defamatory and/or illegal. If you believe content on Tenant King infringes your copyright, you can notify us at, or call us: (212) 390-1025. Your notice must satisfy the requirements as enumerated in 17 U.S.C. §512(c)(3). While we do not allow minors on Tenant King, parental control protections (hardware, software and filtering services) may assist you in limiting access to material harmful or inappropriate for minors.

Account Termination

In an effort to maintain a safe environment for all users of, it shall be considered a violation of our terms of use for any member or vendor to directly solicit any member to purchase or use any goods and/or services. Such a violation may be grounds for termination of such member's account.

We reserve the right to cancel or suspend any member account or other privileges or otherwise refuse a member service if you violate this agreement or our other policies, infringe IP repeatedly, access, tamper with, or use non-public areas of Tenant King, or engage in lewd, aggressive and/or immoral behavior via Tenant King.

Liability Limits

We shall not be liable for any lost profits or any special, incidental or consequential damages however arising, including negligent behavior, out of or in connection to, our services, or this agreement.

Governing Law/Arbitration

This agreement is governed by New York State law as it applies to agreements entered into and to be performed entirely within New York between New York residents. Any claim or dispute regarding must be resolved exclusively by a federal or state court in New York County, New York except as otherwise agreed by the parties or as described in the following paragraph. You submit to the personal jurisdiction of courts located in New York County, New York for litigating such claims or disputes.


This user agreement and our privacy policy (which is hereby incorporated into this agreement) constitute the entire member agreement and supersedes any other agreement or understandings (oral or written), between you and us with respect to their subject matters. We can amend and/or change this agreement and the privacy policy by posting an amendment notice in your newsfeed/newsletter that will also be sent to you via email announcement, unless you opt-out of such emails and you have done so. You are responsible for reviewing and becoming familiar with any modifications to this agreement. You may also terminate your account if you disagree with the new terms.

No Warranty and its services are provided “as is.” We do not promise that any aspect or feature of our site or system will work properly or continuously.

If you have a dispute with a neighbor or Tenant King, you release, to the fullest extent permitted by law, Tenant King (our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.


This agreement does not create any agency, partnership, joint venture or franchise relationship. Any unenforceable portion of this agreement shall be enforced to the maximum extent possible, and the remaining portions shall be given full effect. Our failure to act in a particular circumstance does not waive our right to act with respect to said circumstance. We shall be excused from any problem due to a circumstance or circumstances beyond our control.